How to Import USD Configurations--Unified Service Desk (USD)

    Import USD Configurations

1.       Download CRMSDK2015 from the given URL for importing the USD Configurations

https://www.microsoft.com/en-in/download/details.aspx?id=44567

Note: This is one time job. If SDK already exists ignore downloading SDK.

2.       Go to folder location ….\CRMSDK2015\Tools\Configuration Migration and Double Click on DataMigrationUtility.exe

3.       Select Import data radio button and click Continue.

4.   Enter Server details and Credentials, select the “Display list of available organizations” and click “Login” to see the available list of organizations.

5.   Select the required organization from the list to start the deployment.

6.   Browse for “USD Configuration.zip” file from release packet and Click on Import data.

7.   After successful import of data you can see the below Screen. Click on Exit.