Unified Service Desk
Here is the blog for Unified Service Desk Microsoft Dynamics CRM
Tuesday, 22 September 2015
How to Navigate to Perticular Views in Unified Service Desk (USD)
Open forms, views, dialogs and reports with a URL
Navigating in CRM is based on Entity name and GUID of the Record. Framing URL for different forms
https://msdn.microsoft.com/en-us/library/gg328483.aspx
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