How to Create a Record in CRM with USD Action call-Unified Service Desk (USD)

1. If we want create a record inCRM with USD Action call, We have an Action "Create Entity" on Global Manager.

 

2.

Click here to see how to pass values

http://msusd.blogspot.in/2015/09/how-to-auto-populate-fields-in-new-crm.html